This Cookie Policy explains how Tradenixis Ventures LLP ("Tradenixis," "we," "our," or "us"), the owner and operator of the Bitezo platform, uses cookies and similar technologies when you visit or use the Bitezo website, mobile application, and related services.
By using the Bitezo platform, you consent to the use of cookies in accordance with this Cookie Policy, unless you disable them through your browser or device settings.
1. What Are Cookies?
Cookies are small text files that are stored on your computer, mobile device, or other internet-enabled device when you visit a website or use an application. Cookies help websites and applications recognize your device, remember your preferences, improve performance, and provide a better user experience.
2. Why We Use Cookies
We use cookies and similar technologies to:
• Enable the proper functioning of the Bitezo platform.
• Remember your login sessions and preferences.
• Maintain account security.
• Process and manage food orders.
• Improve website and application performance.
• Analyze user behavior and platform usage.
• Personalize content and user experience.
• Measure the effectiveness of marketing campaigns.
• Prevent fraud and unauthorized access.
• Comply with legal and regulatory requirements.
3. Types of Cookies We Use
a. Essential Cookies
These cookies are necessary for the operation of the Bitezo platform and cannot be disabled without affecting core functionality.
Examples include:
• User authentication
• Session management
• Shopping cart functionality
• Security verification
• Order processing
b. Performance and Analytics Cookies
These cookies help us understand how users interact with the platform by collecting anonymous statistical information.
Examples include:
• Page visits
• Traffic sources
• Device information
• Feature usage
• Error reporting
c. Functional Cookies
These cookies remember your preferences and improve your experience.
Examples include:
• Preferred language
• Saved delivery addresses
• Location preferences
• Recently viewed restaurants
• Login preferences
d. Advertising and Marketing Cookies
Where applicable, these cookies help deliver relevant advertisements and measure the effectiveness of promotional campaigns.
They may also limit how often you see advertisements and help us understand customer interests.
4. Third-Party Cookies
Some cookies may be placed by trusted third-party service providers that assist in operating the Bitezo platform, including:
• Payment gateway providers
• Website analytics services
• Mapping and location services
• Customer support tools
• Marketing and advertising partners
• Cloud hosting providers These third parties maintain their own privacy and cookie policies
5. Managing Cookies
Most web browsers allow you to:
• View stored cookies.
• Delete existing cookies.
• Block cookies.
• Receive notifications before cookies are stored.
You may also manage cookie permissions through your browser or device settings. Please note that disabling certain cookies may affect the functionality and performance of the Bitezo platform.
6. Mobile Technologies
When using the Bitezo mobile application, we may use technologies similar to cookies, including device identifiers, local storage, and software development kits (SDKs), to improve functionality, security, analytics, and performance.
7. Data Collected Through Cookies
Cookies may collect information such as:
• IP address
• Browser type and version
• Device type
• Operating system
• Language preferences
• Session information
• Pages visited
• Time spent on the platform
• Referral source
• Approximate location
• Application usage statistics
This information is generally used in accordance with our Privacy Policy
8. Cookie Retention
Some cookies expire automatically when you close your browser (session cookies), while others remain on your device for a longer period (persistent cookies) until they expire or are deleted manually.
9. Changes to This Cookie Policy
Tradenixis Ventures LLP reserves the right to modify or update this Cookie Policy at any time. Any changes will be published on the Bitezo platform and will become effective immediately upon publication.
10. Contact Us
If you have any questions regarding this Cookie Policy or our use of cookies, please contact Tradenixis Ventures LLP using the contact details provided on the Bitezo website or mobile application.
